CGA Insight 2019

The choice insight conference for the hospitality industry
Thu 04 Apr
30 Euston Square

Why Attend?

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How can you get a fix on the big picture when there’s so much changing around you – and all quicker than before? It’s the challenge facing everyone in the out-of-home food and drink market – operator, supplier, investor.

How has the trading landscape evolved, and how will it continue to develop? How is the combination of site closures and new openings altering the shape and feel of town centres and city circuits? What are the dynamics of consumer tastes and habits influencing sales growth and product mix?

All these questions, and more, are on the agenda at this year’s Insight 2019 conference, hosted by CGA, the sector’s leading insight and data specialists.

We’ll be hearing from operators and brand-owners, entrepreneurs and corporates, market disruptors and challengers of the status quo. The conference is open to senior executives from across the out-of-home sector – strategists, marketers, insight teams and all those influencing new thinking in their businesses.

Please note that this event is invitation-only. Submit your request below and we'll be in touch.

Speakers

Peter Martin 2.0
Peter Martin
Vice President, CGA
1608x900_jjgoodman-llc
JJ Goodman
Founder, The London Cocktail Club
Steve_Holmes_Headshot_Supplied
Steve Holmes
CEO, Azzurri Group
Marcel Khan website
Marcel Khan
CEO, Thunderbird Fried Chicken
Ann Elliott 500x500
ANN ELLIOTT
CEO, Elliotts Agency
MMC Headshot 2016 Final
MARK MCCULLOCH
CEO, Supersonic Inc.
Susan Chappell sourced internally
Susan Chappell
Divisional Director, Mitchells & Butlers
CGA-GRAEME-1
Graeme Loudon
Commercial Director, CGA
Karl Chessell CGA
Karl Chessell
Business Unit Director - Retail & Food, CGA
Molly Johnson Jones 400x400
Molly Johnson-Jones
Head of Customer & Strategy, Stone & River
Kate Eastwood sourced internaly
Kate Eastwood
Sales & Marketing Director, Revolution Bars Group
Mark Stretton 327 x 327
MARK STRETTON
Managing Director, Fleet Street Communications
Jamie_Campbell_CPLO2
Jamie Campbell
CCO, CPL Online
Julian_Ross_headshot
Julian Ross
CEO, Wireless Social
David Charlton New
David Charlton
Commercial Director, Zonal

Agenda

13:30
-
14:00
Registration
14:00
-
14:10
Introduction by conference chair Peter Martin
14:10
-
14:40
The shifting out-of-home landscape
Karl Chessell, director of CGA’s food and retail unit, will discuss the Changing Landscape of eating and drinking out in Britain - from cityscapes to market towns, the hotspots for new openings and sales growth, the black-spots for closures, and the spread of changing customer types, tastes and habits. He will focus on the need for new perspectives for location planning and consumer segmentation. Molly Johnson-Jones from retail and leisure consultancy Stone & River will share the latest Brand Momentum findings and how operators can win in this changing landscape. Now in its second year, this looks at key consumer metrics and supply trends for brands. The full list of which brands are moving up and down the tables will also be released.
14:40
-
15:00
Let it roll
Marcel Khan, CEO of the already expanding Thunderbird Fried Chicken street food brand, shares the secrets of how to go about establishing, then growing, a brand at pace, from his experiences at Nando’s, Five Guys and now Thunderbird
15:00
-
15:30
Learning to love data
A panel of technology experts examine how the latest developments in the tech world are changing the hospitality experience, customer expectations and creating even more data. Speakers will include: Jamie Campbell from CPL Online, Julian Ross from Wireless Social and David Charlton from Zonal.
15:30
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16:00
Coffee break
16:00
-
16:30
Head to Head interview
Steve Holmes, CEO of Azzurri Group, one of casual dining’s top performing businesses, talks to Peter Martin on how insight is changing operational perspectives across his brand portfolio of ASK, Zizzi and Coco de Mama
16:30
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17:10
The science behind the bar
CGA’s commercial director Graeme Loudon analyses the growth and demise of drinks categories; the vital role of ranging and pricing in winning in local markets; emerging trends and disruptors; and what a good bar really looks like. Followed by a panel discussion with leading operators: Susan Chappell, divisional director, Mitchells & Butlers, JJ Goodman, co-founder, London Cocktail Club and Kate Eastwood, sales and marketing director, Revolution Bars Group.
17:10
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17:40
The practitioners: how to land your message
Three of the sectors leading communications experts discuss the changing shape and role of marketing, PR and media: Ann Elliott, Elliotts Agency, Mark Stretton, Fleet Street Communications and Mark McCulloch, Supersonic Inc.
17:40
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19:00
Complimentary drinks and canapes
Be sure to join us for networking after the conference!

Request an invitation

Our Sponsors

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The Venue

30 Euston Square

30 Euston Square, Kings Cross, London, NW1 2FB